Contact Us (Native)

How does your subscription work?
PawWise Co. subscriptions are set up with autoship frequencies, typically every 30 days, ensuring your product is sent out at regular intervals so you never run out. You'll receive email reminders 3 days before your next autoship, allowing you to make any necessary changes. As a subscription customer, you'll enjoy discounted prices on all products, receive regular free gifts, and more.
Am I able to manage, alter, or amend my subscription online?
Yes, you can manage your subscription online through the customer account portal. This includes making changes or canceling your subscription. Simply log in or sign up for an account if you don't have one.
I want to change the items in my subscription and also the delivery frequency. How can I do that?
You can easily modify the items in your subscription and adjust the delivery frequency through your online account. This flexibility ensures your subscription aligns with your pet's needs.
What are the benefits of subscribing?
Subscribers enjoy several perks, including:\n* Full Flexibility: Easily pause, skip, or change your delivery schedule anytime.\n* Exclusive Free Gifts: Receive special gifts as a thank-you for being part of the pack.\n* Timely Deliveries: Ensure your pet's essentials are delivered right on time.\n* Early Product Access: Get first-look access to new pet health products as soon as they launch.\n* Storewide Discounts: Save on every product in our lineup.
How do I cancel my subscription?
To cancel your subscription, log in to your customer account portal and follow the cancellation process. If you need assistance, you can also contact PawWise Co. directly for support.